Asked Questions (FAQs)

FAQs for Product: Medisil Magic Touch
1. Do the attachments which are available for the US Hitachi Magic Wand fit this product? (Posted: 4th June, 2008)
2. Do you ship to NZ? (Posted: 24th Sept, 2008)
3. Do you have this item in stock right now? ... if not, when do you expect your next shipment? (Posted: 22nd Oct, 2008)
4. Can you ship to Ireland, and could you give me an approximate idea of the shipping cost?
Thanks?
(Posted: 19th Jan, 2009)
5. How loud is the Magic Touch?
1. Very quiet, can hardly tells it's on.
2. Small buzz but nothing that would cause concern.
3. Noticeable buzz, quieter would be better.
4. Louder than above?
(Posted: 1st March, 2010)
6. Does this Magic Wand work in Thailand / India (if the adaptor is used)? The voltage in Thaland is 220-240AC, 50 Hertz, in India 240 Volts at 50 Hertz? (Posted: 6th May, 2010)


Question & Answers for Product: Medisil Magic Touch
Q. Do the attachments which are available for the US Hitachi Magic Wand fit this product? (Posted: 4th June, 2008)
A. Yes, they do, but we recommend you use our attachments as they fit directly to the metal head of the magic touch, and will work better without slippage!
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Q. Do you ship to NZ? (Posted: 24th Sept, 2008)
A. YES we do!
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Q. Do you have this item in stock right now? ... if not, when do you expect your next shipment? (Posted: 22nd Oct, 2008)
A. YES! we have the MMT in stock NOW!
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Q. Can you ship to Ireland, and could you give me an approximate idea of the shipping cost?
Thanks?
(Posted: 19th Jan, 2009)
A. Yes, we can ship to Ireland! for international orders, our system charges a flat rate of $AUD25 for airmail, anywhere in the world.
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Q. How loud is the Magic Touch?
1. Very quiet, can hardly tells it's on.
2. Small buzz but nothing that would cause concern.
3. Noticeable buzz, quieter would be better.
4. Louder than above?
(Posted: 1st March, 2010)
A. It is, sadly, quite loud. Probably a 3 on your scale. We tried lots of things in the manufacturing process, but this is a very powerful hand-held massager so it is quite loud compared to any battery product we stock. On the plus side - our test pilots seriously got off in 3 minutes - even one test pilot who is very hard to please! we had to accept the trade-off for the sake of your pleasure and health!
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Q. Does this Magic Wand work in Thailand / India (if the adaptor is used)? The voltage in Thaland is 220-240AC, 50 Hertz, in India 240 Volts at 50 Hertz? (Posted: 6th May, 2010)
A. The only issue you would have in those two countries may be the shape of the plug - the voltage will not be a problem, according to our tech advisor.
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